Skip to content ↓
Connect Education Trust


Parents' Zone!

Here follows some useful and helpful information and resources to support and inspire you as parents during these unusual times.

Support for Parents

Emergency Contacts
Organisation What do they offer? Contact Details
Children's Services Emergency safeguarding Tel: 0208 379 2536 (Referrals)
Multi-Agency Safeguarding Hub (MASH) Onward referrals to Early Help or Social Services Tel: 0208 379 5555
Samaritans Crisis mental health support Tel: 116 123
Childline Support for children and young people Tel: 0800 1111
National Centre for Domestic Violence National Centre for Domestic Violence Tel: 0207 186 8270 / 0800 970 2070
(Press option 1)
Solace Domestic abuse helpline Tel: 0808 802 5565
Out of hours mental health support Emergency mental health support. This service operates 24 hours a day. Tel: 020 8702 3800
Crisis resolution Enfield Intensive mental health care in people’s homes Tel: 020 8702 3800
Child Law Advice

Advice on legal matters to do with child and family law


Tel: 0300 330 5480
Mental Health Support  
Enable Specialist treatment anyone over the age of 18 living in Enfield who is worried about their alcohol or drug use. Tel: 0208 379 6010
Mind Mental Health Support  Tel: 0300 123 3393
Young Minds Parent helpline for children and adolescents with mental health issues Parent Helpline
Give us a shout / Rethink Mental health support and advice - online, by phone and via text Text ‘SHOUT’ to 85258
Give us a Shout
Rethink Mental Illness
Community Support and Recovery Team Enfield Treatment and support to people with common mental health issue such as anxiety, depression, and schizophrenia,      bi-polar affective disorder, psychotic depression and other psychiatric disorder 58-60 Silver Street, Enfield, EN1 3EP
Tel: 020 8379 414
Sane Line Emotional support 

Tel: 0300 304 7000

Support Line Emotional support for people who are vulnerable – available via e-mail currently


Tel: 01708 765200

Campaign against living miserably (CALM) Calm helpline 

7 hours a day, 7 days a week for

anyone who needs to talk about life’s problems.

Tel: 0800 58 58 58
Parenting Advice
Family Lives Support and advice relating to all aspects of family life that include all stages of a child’s development, issues with schools and parenting/ relationship support. We also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying, teenage risky behaviour and mental health concerns of both parents and their children. Tel: 0808 800 2222

Information and advice on how to keep children safe, online safety and support for parents.

Helpline: 0808 800 5000
Positive Parenting
Care for the family Support and advice linked to relationships, parenting and bereavement. Parent Support
Action for children

Support and advice for parents on a range of topics and information on fostering and adoption. 

Advice and Support for Parents
Family Based Solutions

Family Based Solutions works with the whole family to end the abuse and repair family relationships.

Tel: 020 8363 6262





Here are some tips to help keep your children safe if they are using these apps. 





Street Robbery poster

Mobile phone poster

There is a lot of support available to keep your child safe online while they will probably be spending a lot more time this way at the moment. Below are some useful links to help parents and carers:


Managing behaviour